Refund Policy
Returns Policy
At Ambry Home & Co., customer satisfaction is our priority.
Returns
We accept returns within 30 days of receiving your order.
To be eligible for a return, your item must:
- Be unused
- Be in its original packaging
- Be in the same condition as received
Proof of purchase is required.
Non-Returnable Items
Returns may not be accepted for:
- Items damaged through misuse
- Products showing excessive wear
- Gift cards (if applicable)
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds are processed back to your original payment method within 5–10 business days.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos so we can resolve the issue quickly.
Return Shipping
Unless the item is defective or we made an error, customers are responsible for return shipping costs.
Contact
For return requests, email: